Restoring Beauty in Old Town Rugs

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Revive Your Space with Expert Rug Restoration Services

Rugs are more than just decorations; they tell a story and hold memories. That’s why our rug restoration service is essential for preserving these cherished pieces. At The Tribal Looms, we excel in expertly repairing and revitalizing your antique and modern rugs, ensuring they continue to grace your home for years to come. With our skilled craftsmanship, every fiber is treated with care, restoring not only the beauty but also the history embedded in those fibers. Let us help you breathe new life into your carpets with our rug restoration service. Contact us today to get started!

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Handcrafted Custom Rugs at Tribal Looms

Visit our online shop today to view our selection of beautiful, well-crafted custom rugs. You won't find a better selection anywhere else.

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WHY IS TRIBAL LOOMS SO POPULAR?

In Old Town, IL, where tradition meets artistry, our passion for rug restoration shines through every thread we weave back into your cherished pieces. We understand that each rug carries a unique story, and our rug restoration services breathe new life into those tales. With meticulous attention to detail, we specialize in skillfully repairing and revitalizing your beloved rugs, ensuring they look stunning while preserving their original charm. Trust us to deliver unparalleled rug restoration , transforming even the most worn pieces into family treasures once more. Let our team make your rugs a focal point of artistry and comfort, showcasing the beauty of expert rug restoration right in your home. For more information, visit the rug restoration section on the BBB website.

FREQUENTLY ASKED QUESTIONS

  • How do you handle payments?

    • Tribal Looms can only accept payments in US Dollars.
    • Purchases may be made with All Major Credit Cards, Paypal or Direct Bank Transfer (Example: Chase QuickPay).
    • We do not accept checks or money orders.

  • What is your shipping policy?

    Orders received BEFORE 3 PM CST will be shipped the Same Business Day.


    Orders placed AFTER 3 PM CST will ship the Next Available Business Day.


    Saturday, Sunday, or Holiday orders will be shipped the Next Available Business Day.

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.


    When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you prefer.


    Products will be shipped via FedEx and we will provide you with Tracking Number and signature service for delivery confirmation. If you require a specific carrier to be used or have any special instructions, don't hesitate to contact us.


    Rush Orders are available and subject to additional fees for processing and delivery.

  • What is your return & exchange policy?

    • Our Fine Antique & Decorative Oriental Rugs are backed with our 100% Customer Satisfaction Guarantee.
    • Damaged-Free Item(s) can be returned for a store credit or refund within 7 days of your purchase date on your receipt.
    • You may exchange within 7 days of your purchase date on your receipt if your item is damage-free.
    • We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
    • If you need to return an item, don't hesitate to get in touch with us with your Order Number and Details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
    • You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to accept your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

  • Do you allow rug trials?

    • Please contact us if you would like to try a rug on a pre-approval.
    • Approvals are subject to a temporary credit card hold based on the price of the rug.
    • Rugs must be returned damage-free and unsoiled, or you may be subject to fees and/or a full purchase. 

  • Do you provide appraisal services?

    • Yes, we can appraise your rugs!
    • We have over 30 years of expertise in oriental rugs.
    • Upon request, we can perform written appraisals at our store location.
    • Contact us to schedule your appraisal.

  • Do you provide professional washing?

    • We perform expert hand washing and cleaning services (Eco-Friendly Cleaners).
    • We have strict washing and drying procedures.
    • Our air drying procedure is in a non-humid and pollutant-free environment.
    • We use high-quality deodorizing products.
    • Contact us for your rug cleaning needs.

  • How do I get my rug repaired/restored?

    • Feel free to contact us for a free consultation about your damaged rug.
    • We provide museum-quality restoration and repair.
    • Our restorations include fringe and side selvage repairs.
    • We offer section reweaving on rugs with major damage.

  • How can I contact The Tribal Looms, Inc.?

    There are many ways to contact us at The Tribal Looms! You can call us at 312-731-9551. You can email us at thetriballooms@yahoo.com. You can also reach out to us via one of the contact forms here on our website! Whichever way you choose, someone will get back to you as soon as possible. We can't wait to hear from you!

Rug Restoration